Shopping
A: We offer several shipping options to meet your needs: (FAQ)
Standard Shipping (3-7 business days): Reliable and affordable for most orders.
Express Shipping (1-3 business days): Perfect if you need your gift in a hurry.
Local Delivery (Same or next-day for select areas): Available for nearby locations — great for last-minute surprises!
Store Pickup (Free): Order online and pick up at our store location when it’s ready.
Shipping times may vary depending on your location and the product type, especially for custom-printed items. You'll receive tracking information as soon as your order ships!
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A: Yes, we do! We’re happy to ship our gifts and printed products worldwide.
Please note:
Shipping rates and delivery times vary depending on the destination.
Customs duties or import taxes may apply based on your country’s regulations (these are the responsibility of the recipient).
Tracking is provided for all international orders so you can follow your package every step of the way.
If you have questions about shipping to a specific country, feel free to contact us before placing your order!
A: Home delivery typically takes 3–7 business days, depending on your location and the type of product ordered.
For custom or personalized items, please allow an additional 1–2 days for production time. Once your order is ready, you’ll receive a tracking link so you can follow its journey to your doorstep.
Need it sooner? Express delivery options are available at checkout!
A: Delivery times depend on the shipping method you choose and whether your item is custom-made:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
Local Delivery: Same or next-day (available in select areas)
Store Pickup: Usually ready within 24 hours (we’ll notify you when it’s ready)
For custom or personalized products, please add 1–2 business days for processing before shipping.
You’ll receive a tracking number once your order is on the way!
Payment
A: We accept a wide range of secure and convenient payment options, including:
Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
PayPal
Apple Pay & Google Pay (on supported devices)
Bank Transfers (for bulk or custom orders – contact us for details)
Cash on Delivery (available for local deliveries or store pickup only)
All transactions are encrypted and secure. If you experience any issues during checkout, feel free to reach out!
A: Once your order has been shipped, you’ll receive a confirmation email or SMS with a tracking number and a link to track your package in real time.
You can also track your order by:
Logging into your account on our website and checking the “My Orders” section
Contacting our support team with your order number if you need assistance
Please note: Tracking updates may take a few hours to appear after your order is shipped.
A: We try to offer flexible payment options! If you don’t see your preferred method at checkout, feel free to reach out to us — we may be able to arrange an alternative such as:
Bank transfer (for custom or bulk orders)
Cash on Delivery (available for local deliveries or in-store pickup)
Mobile wallets or payment apps (depending on availability in your region)
Just contact us before placing your order, and we’ll do our best to help!
Orders & Returns
A: Placing an order is easy! Just follow these steps:
Browse our collection and select the product you love.
Customize it (if applicable) — add names, photos, or messages.
Add to Cart and proceed to checkout.
Enter your shipping and payment details.
Review & Confirm your order — and you're done!
Once your order is placed, you’ll receive a confirmation email with all the details. If you need help at any step, our support team is just a message away!
A: We understand plans can change! To cancel or modify your order:
Contact us as soon as possible after placing your order.
If your order hasn’t entered production or shipping yet, we’ll be happy to make changes or cancel it.
For custom or personalized items, changes may not be possible once production has started.
Reach us via email, phone, or live chat with your order number, and we’ll do our best to assist you.
A: No, you don’t need an account to place an order — you can check out as a guest!
However, creating an account gives you extra perks like:
Easy order tracking
Faster checkout next time
Access to order history
Special offers and discounts
It’s quick, free, and totally optional!
A: We want you to be happy with your purchase! If you need to return an item, follow these simple steps:
Contact us within 30 days of receiving your order to initiate a return.
Provide your order number and reason for return (we may ask for photos if the product is damaged or defective).
Pack the item securely in its original packaging, and we’ll send you instructions for return shipping.
Once we receive the returned item, we’ll process your refund or offer a replacement (based on your preference).
Please note:
Custom or personalized items are non-returnable unless defective.
Shipping fees for returns are the customer’s responsibility, unless the item is damaged or incorrect.
FAQ
Discover unique personalized gifts for every occasion at Gift Spirit. Custom-made items that create lasting memories. Perfect for all your gifting needs.